Block Junk Mail on Hotmail

This article teaches you how to mark and block junk mail, also known as "spam," on the Microsoft Outlook website. Unfortunately, you can't mark messages as "junk" or edit your junk mail settings from the Outlook mobile app.

10 Second Summary

1. Open Outlook.
2. Click the checkbox to the left of an email.
3. Click Junk.
4. Right-click (or two-finger click) the "Junk" folder.
5. Click Empty folder.
6. Click OK.

Steps

Marking Mail as Junk

  1. Open the Outlook website. Doing so will open your inbox if you're logged into Outlook.
    • If you aren't already logged in, click Sign in, enter your email address (or phone number) and password, and click Sign in.
  2. Click the checkbox to the left of an email. It's the white box in the top-left corner of an email preview. This should be an email which you intend to mark as Junk.
  3. Click Junk. This button is in the row of options above your Outlook mailbox, to the right of Archive. Clicking it will move your selected email into the "Junk" folder.
  4. Right-click (PC) or two-finger click (Mac) the "Junk" folder. It's on the left side of the Outlook page.
  5. Click Empty folder. You'll see this option on the pop-up window.
  6. Click OK. Now the Junk folder is clear of junk emails, and your selected email's sender is marked as a junk recipient.

Changing Block Settings

  1. Open the Outlook website. Doing so will open your inbox if you're logged into Outlook.
    • If you aren't already logged in, click Sign in, enter your email address (or phone number) and password, and click Sign in.
  2. Click ⚙️. It's in the top-right corner of the Outlook page.
  3. Click Options. You'll find it at the bottom of the drop-down menu below the Settings gear.
  4. Click Junk Mail. This option is about halfway down the left side of the page. Doing so will expand the "Junk Mail" heading to show its options.
    • If there are several indented options below Junk Mail, skip this step.
  5. Click Filters and reporting. It's the fourth and final option below the "Junk Mail" heading.
  6. Click the circle to the left of Exclusive. This option is beneath the "Choose a junk email filter" heading near the top of the page. Doing so will prevent any mail not from your contacts, pre-approved email addresses, and scheduled alerts from appearing in your inbox.
  7. Click Save. It's above the "Filters and reporting" heading at the top of this page. You will see a severely reduced number of junk emails in your inbox from this point on.

Tips

  • You can (and should) still check the Junk folder for legitimate emails that are stopped by your block settings from time to time.

Warnings

  • If you do enable the "Exclusive" option for blocking junk email, make sure you add important contacts to your address book before you expect to receive emails from them (or check the Junk folder).

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