Check Child Support Payments in Florida

If you have been court ordered to make child support payments for a child who lives in Florida, the easiest way to make and check payments is by establishing an account on the Florida Clerks of Court website, www.myfloridacounty.com. If you are the parent of a child living in Florida who receives court ordered child support, you can check the status of received payments online, by phone or by mail, depending on how you establish your account.

Steps

Making and Checking Payments with ExpertPay

  1. Decide if you want to use ExpertPay. As long as you have a bank account, you can use ExpertPay. ExpertPay allows you to pay your child support without using a debit or credit card. ExpertPay system uses the Automated Clearing House (ACH) network rather than the debit card network. ACH is a network that enables bank-to-bank transfers, allowing you to avoid the credit card processing fees.[1]
  2. Create an ExpertPay account. Go to the ExpertPay website at http://www.expertpay.com and click the section for "obligors." In order to create an ExpertPay account, you will need your basic personal information, you bank account information, your Social Security Number, your mother's maiden name, and your case information. You will also need to establish a username and password.
  3. Keep track of due dates and processing delays. Remember, you cannot make a payment immediately after setting up your account. You will need to set up your account at least seven business days prior to your first payment due date in order to make an on-time payment. After your initial payment, future debits need to be made at least one day prior to the payment date in order for your payment to be recorded on time.
    • You will not have to pay a transaction fee for each transaction! You will be required to pay a $2.50 registration fee but, unlike through MyFloridaCounty.com, which uses a credit or debit card, ExpertPay transactions have no recurring transaction fees.
  4. Run a payment report. Keeping track of your payments on ExpertPay is easy. Simply log in, find the "report" bar at the top of the screen, and enter the month and year you want payment history for.[1]

Making and Checking Payments Using MyFloridaCounty.com

  1. Gather the information you need to create an account. You don't have to create an account to make a payment, but if you plan on using MyFloridaCounty.com in the future, then it will save you time. You will need a credit card, the full name of the person making the payments or the full name of the person receiving payments, and the Social Security number, date of birth, and address of each of these persons.
    • Each transaction on MyFloridaCounty.com is subject to a 3.5% processing fee, however, there is no delay between the time you make the initial payment and the payment is posted.
  2. Find the child support section. MyFloridaCounty.com is used for all kinds of county level payments in Florida. The child support section is on the left side of the page. Click on the button and you will be taken to the account page. Enter your information and create a username. You will need to provide your username every time you log into the child support system.
  3. Provide your email address. One of the convenient features of MyFloridaCounty.com is automatic updating. Provide your email address if you want updates regarding your child support account sent directly to your email account.
  4. Change your temporary password. You will receive a temporary password either online or in the mail. Log back in with your temporary password, then you can use the website to change your password to something you will remember.
    • Keep track of your password and all user identification information. The website and the Florida Clerks of Court have no way of retrieving your password information. If you forget your password, you will need to complete the user identification account information again.
  5. Pay your child support. The "pay your child support" button is immediately to the left of the "create an account" button. To pay your child support, simply click the button. You'll need to know either your case number or depository number, in addition to the name of your county. Input the amount to pay and your payment information on the following screen.[2]
  6. Look up your payment history. Once you have your log in information, use your username and password to gain access to your child support history. You can view your five most recent payments by clicking on the "View Recent Payments" Link. You will need your Social Security Number, and your case's depository or uniform number. Keep track of the payments on a monthly basis.[3]

Checking Your Payments in Other Ways

  1. Check by phone. To check the status of sent or received payments by phone, call the Florida State Disbursement Unit at 1-877-769-0251. The Florida State Disbursement Unit is the agency that keeps track of all court ordered payments for child support that are directly sent by the employer of the person making child support payments to the government agency. If you choose to pay with money transfers, through direct deposit, or by mail, this may be the best option for you. [4]
  2. Check with the court. For a physical printout of your payments history, you can visit your local Court of Clerks, though you may have to pay a fee. For those who choose to pay with money transfers, by mail, or direct deposit, this is another option to check your payment history.
  3. Check the E-Services website. If you are a parent owed support and you receive payments from the Florida Department of Revenue, visit Child Support E-Services at https://childsupport.floridarevenue.com/public/IntroductionRD.aspx to check the status of your past and upcoming payments.

Tips

  • If you do not know your case number, call the Department of Revenue Child Support Enforcement Program, customer contact center at 1-800-622-5437.

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Sources and Citations