Restore from iCloud
This article teaches you how to erase all the data on your iPhone, which resets it to the condition it was in when it originally left the factory, and then how to restore your apps and settings from an iCloud backup.
Steps
Backing Up and Erasing Your iPhone
- Open Settings. It's a gray app with gears (⚙️) that's typically located on your home screen.
- Tap your Apple ID. It's the section at the top of the menu that contains your name and image if you've added one.
- If you are not signed in, tap Sign in to (your device), enter your Apple ID and password, then tap Sign In.
- If you are running an older version of iOS, you may not need to do this step.
- Tap iCloud. It's in the second section of the menu.
- Select iCloud data to back up. Slide the listed apps, such as Notes or Calendars, to the "On" (green) position to include their data in the backup.
- The data from apps left in the "Off" (white) position will not be backed up.
- Scroll down and tap iCloud Backup. It's at the bottom of the "APPS USING ICLOUD" section.
- Slide iCloud Backup to the "On" (green) position, if it's not already.
- Tap Back Up Now. It's at the bottom of the screen. Wait until the backup is complete.
- You must be connected to a Wi-Fi network to back up your iPhone.
- Open Settings. It's a gray app that contains gears (⚙️) and is typically located on your home screen.
- Scroll down and tap General. It's near the top of the menu, next to a gear (⚙️) icon.
- Scroll down and tap Reset. It's at the bottom of the menu.
- Tap Erase All Content and Settings. It's near the top of the menu.
- Enter your passcode. Enter the passcode you use to unlock your phone.
- If prompted, enter your "Restrictions" passcode.
- Tap Erase iPhone. Doing so will reset all settings, as well as erase the media and data on your iPhone.
- Wait for the iPhone to reset. It may take a few minutes.
Restoring Your iPhone
- Follow the on-screen prompts. The setup assistant will guide you through the process.
- Select a language. To do so, tap the language you prefer to use on your device.
- Select a country or region. Do so by tapping the country or region in which you'll use your device.
- Tap a Wi-Fi network. A list of available Wi-Fi networks appears near the top of the screen.
- If prompted, enter a network password.
- Alternatively, you can choose to connect to iTunes on your desktop with a USB cable by tapping Connect to iTunes.
- Tap Next. It's in the upper-right corner of the screen.
- Choose a Location Services setting. Your device uses Location Services for Maps, Find My i[Device], and other apps that use your location.
- Tap Enable Location Services to allow apps on your device use your location.
- Tap Disable Location Services to deny the use of your location.
- Create a passcode. Type a passcode into the provided spaces.
- If you'd like to create a password different from the four- or six-digit default, tap Passcode Options at the bottom of the screen.
- Re-enter your passcode. Do so to confirm it.
- Tap Restore from iCloud Backup. It's listed near the top of the setup options.
- Enter your Apple ID and password. Do so in the labeled fields.
- Tap Next. It's in the upper-right corner of the screen. Doing so displays Apple's "Terms and Conditions."
- Scroll down to read them.
- Tap Agree. It's in the lower-right corner of the screen.
- Tap a backup. Choose the one with the most recent date and time.
- Your iPhone will begin downloading the backup from iCloud. After it's restored, your settings, apps, and data will be reinstalled.
