Get an Illinois I Pass

An Illinois I-PASS can save you plenty of time and money on toll roads. It's an electronic transponder that's normally affixed to your windshield which allows you to pass through the toll plaza without stopping to pay. Instead, the toll is automatically deducted from your prepaid account. I-PASS passenger vehicles also receive a 50 percent discount off toll rates. With a few quick steps, you can be on the way to getting an I Pass in minutes.

Steps

Order an I-PASS Online

  1. Use the Internet. You can order your I-PASS over the Internet with a few bits of information and a credit card. To order online, go to the Illinois Tollway website. Click the Online button at the top.
    • Create an account by entering your email. You will be asked to verify your email address by clicking on the link they send you. Do so and proceed with your order.
    • Enter the number of transponders you need, and whether this is a personal or business account.
    • Fill out your personal information, including your name, address, city, state, zip, phone, and your driver's license number.
    • Enter a record for each vehicle that you will use your transponder(s) with. If you use a transponder on an unregistered vehicle, you'll be fined, so make sure you include all vehicles that might share a transponder, even if you don't plan on using it regularly.
    • Fill up your transponder with money. There is a $10 refundable deposit for the transponder itself, and a minimum of $40 for tolls. Your transponder will automatically debit credit card when it falls below the minimum threshold, which is the greater of 10 percent of your monthly average I-PASS usage or $10.00. Replenishment amounts range from $40 to $1,000.

    • Fill out your credit card info, and allow 14 business days for processing and delivery.

Order By Phone

  1. Call 800-UC-IPASS (800-824-7277). Representatives at the Customer Call Center can answer questions and take orders seven days a week.
    • Hours are Monday through Friday from 6 AM to 10 PM, and on weekends from 8 AM to 5 PM.
    • To avoid peak call times, call Tuesday through Friday after 6 PM, or during the weekend.
    • Please allow 14 business days for processing and delivery.

Purchase From A Retail Outlet

  1. Jewel-Osco. Pick up an I-PASS transponder on your next visit to the grocery store. Nearly 200 Jewel-Osco locations in Illinois provide I-PASS and I-PASS gift cards.
    • Jewel-Osco applies a $2.90 service charge per transponder.
  2. Road Ranger. Passenger or commercial truck transponders also are available at three Road Ranger locations in Northwest Illinois.
    • Gift cards are not available at Road Ranger locations.
  3. Activate your transponder. Activation is required for transponders obtained at a Jewel-Osco or Road Ranger location. Activation instructions are included in the transponder box. Once activated, transponders are ready for use within 24 hours in Illinois and within 48 hours in other states that accept I-PASS.
    • You may activate your transponder online or by phone (800-926-6500).

Order by Mail

  1. Download the PDF here. Complete the I-PASS application and mail it with payment.
    • It is $50 to open an automatic replenishment accounts ($10 refundable deposit/$40 prepaid tolls).
    • Manual replenishment of accounts requires a $60 payment ($20 refundable deposit/$40 prepaid tolls).
    • Make checks or money orders payable to the Illinois Tollway.
    • Submit application and payment to:
      • I-PASS
      • P.O. Box 5225
      • Lisle, IL 60532
    • Allow 14 business days for processing and delivery.
    • Download the application en Español here.

Pick up an I-PASS at a Customer Service Center

  1. Walk on up. I-PASS services are available weekdays at these eight locations at the following times:
  2. Weekdays 7 AM to 6 PM
    • The Tollway's Central Administration Building
      • 2700 Ogden Avenue in Downers Grove, IL
    • Chicago Southland Lincoln Oasis
      • Location: Tri-State Tollway (I-294/I-80), Milepost 1
    • Lake Forest Oasis
      • Location: Tri-State Tollway (I-94), Milepost 18
    • Belvidere Oasis
      • Location: Jane Addams Memorial Tollway (I-90), Milepost 24
    • Des Plaines Oasis
      • Location: Jane Addams Memorial Tollway (I-90), Milepost 74.5
    • O'Hare Oasis
      • Location: Tri-State Tollway (I-294), Milepost 38
  3. Mondays Only, 10 AM to 3 PM
    • Hinsdale Oasis
      • Location: Tri-State Tollway (I-294), Milepost 25
  4. Fridays Only, 10 AM to 2 PM
    • DeKalb Oasis
      • Location: Reagan Memorial Tollway (I-88), Milepost 93

Tips

  • Sign up on the Illinois Tollways website to manage your I-PASS account online. This is an easy way to check your balance and transactions as well as update credit card information or add a vehicle to your account.
  • If you are visiting from the Northeast and have an EZ-Pass, you don't need to get an I-PASS. The EZ-PASS works on Illinois toll roads.
  • You don't have to be an Illinois resident to get an Illinois I-PASS.

Warnings

  • If an I-PASS transponder doesn't work on your windshield, because it contains metal, you'll need to get a License Plate Tag instead. It is attached to the front license plate.
  • The I-PASS transponder must be properly affixed to your windshield for it to work.

Sources and Citations

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