Increase PlayStation 4 Download Speed

PlayStation consoles have been plagued with unreasonably slow download speeds in the past, and the PS4 is no exception; while you can take steps to improve the speed at which your PlayStation downloads items, you might never be able to fix the problem entirely. To address slow download speeds, you'll first have to navigate through the network settings, after which you can change the DNS and MTU values to boost your PS4's download speeds. After editing your PS4's settings, there are some general ways to speed up your PS4's performance and download speeds.

Steps

Connecting Your PS4 to the Internet

  1. Press the PlayStation button on your controller. This is the button between the controller's analog sticks; pressing it opens the PlayStation menu.
  2. Select the "Settings" menu. This will open your Settings.
    • Use the left analog stick to scroll and the X button to select.
  3. Select the "Network" option. This is near the "System Software Update" option.
  4. Select "Set Up Internet Connection". You'll find this close to the top of the Network menu.
  5. Select the appropriate network option. Your options include the following:
    • "Use Wi-Fi" - select this if your console is connected to the internet via wireless. If you're on a wifi network, you'll have to select the network you want to set up at this point.
    • "Use a Local Area Network (LAN) Cable" - select this if your console is connected to your modem via an Ethernet cable.
  6. Select "Custom". This will allow you to manually change your DNS or MTU settings.[1]
  7. Select the "Automatic" option. This will take care of the more complicated procedures for you.
  8. Select "Do Not Specify". This will bypass another manual setup option. You are now ready to change your DNS settings!

Changing the DNS Settings

  1. Select the "Manual" option. This option comes directly after the "Do Not Specify" one; it will allow you to edit your DNS IP addresses.[2]
  2. Edit your DNS settings. In this case, you'll need to enter both a primary and a secondary IP address for your target DNS location. Popular DNS alternatives include the following options:[3]
    • Google - 8.8.8.8 ("Primary" field); 8.8.4.4 ("Secondary" field).
    • OpenDNS - 208.67.222.222 ("Primary" field); 208.67.220.220 ("Secondary" field).
    • Double-check your typing's accuracy before continuing.
  3. Select "Next" at the bottom of the screen. From here, you'll need to change your PS4's max transmission unit (MTU) settings.[4]

Changing the MTU Settings

  1. Select "Manual" for your MTU settings. This step comes directly after selecting "Next" post-DNS setup; the Manual option begins the MTU setup process.
  2. Select the character entry field. You can enter a new MTU value here.
  3. Enter a custom MTU value. "1473" is the official value proposed by PlayStation.
    • You can also input "1450" if "1473" fails.
  4. Select "Next", then select "Do Not Use". This will take you to the diagnostic test.
  5. Select "Next" to test your internet connection. If the test is successful, you've successfully changed your MTU settings!
  6. Exit the PlayStation menu. This will take you back to the home screen.
  7. Try downloading a file. After altering the DNS and MTU settings, you should see an increase in your PS4's download speed!

Using General Tricks

  1. Check the terms of your internet contract. The problem may be with your internet service, not the console itself; for example, if you aren't approved for download speeds above 10 megabytes per second, your downloads will routinely take a long time to complete.
    • Upgrading your plan or switching to a better Internet Service Provider may fix this problem.
  2. Check the limitations of your modem. Cheap modems tend to distribute limited amounts of bandwidth; just because you're paying for a certain amount of megabytes per second for your download speed doesn't mean you're getting it. If your modem supports less bandwidth than your internet service allows, consider upgrading to a better modem.[5]
  3. Make sure your wifi network isn't crowded. If you're trying to download something on the same network as another device--be it computer, phone, or console--your download speed will slow down as a result.
    • To solve this problem, try downloading when there's no one else in the house and no extra devices on your network.
  4. Use an Ethernet connection. While the PS4 has a competent wireless internet suite, plugging your console directly into your modem will always increase your internet connection speed. You'll need an Ethernet cable to do so.
    • One end of your Ethernet cable should plug into the square port in the back of your PS4 while the other plugs into a similar port marked "Internet" on your modem. Ethernet cable ends are interchangeable.
  5. Update to the latest firmware. You'll be prompted to install this firmware automatically when you connect your PS4 to the internet.
    • As a general rule, you should always update your console as soon as possible to prevent issues such as slow download speeds.
  6. Pause and then resume your download. This is the download equivalent of turning off your computer and then rebooting it. If your download is taking a long time to initiate or proceed, pausing and then resuming it may increase the download speed.

Tips

  • While changing your DNS location can increase download speed, users have reported an increase in latency while playing online. You can solve this by switching your DNS IP address back to your modem's original IP address.

Warnings

  • Make sure you've correctly diagnosed your PS4's download speed issue before paying for an internet or hardware upgrade.

Related Articles

  • Locate Saved Videos and Screenshots on Your PlayStation 4
  • Play Music on a PlayStation 4
  • Replace PlayStation 4 Controller Analog Sticks

Sources and Citations

  1. ↑ http://www.dualshockers.com/2014/12/29/ps4s-temporary-mtu-1473-fix-to-access-the-psn-made-official-by-sony/
  2. ↑ https://www.gameconnect.net/content/9731/slow-download-speeds-ps4-try/
  3. ↑ http://www.shortpause.com/blog/2014/6/4/a-short-pause-remedy-for-slow-download-speeds-on-playstation-consoles
  4. ↑ http://community.us.playstation.com/t5/PlayStation-General/How-to-improve-PS4-download-speeds-Works-for-most/td-p/43701250
  5. ↑ https://www.cnet.com/forums/discussions/does-cable-modem-mbps-dictate-or-limit-router-mbps-557277/

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