Activate Verizon SIM Card

If you ordered your Verizon service online or through Telesales, you will need to activate your SIM card. Just scroll down to step 1 to learn how.

Steps

Activate by Phone

1. Call (877) 807-4646 from any phone. If you are a business customer call (800) 922-0204.
2. Follow the prompts and instructions that will be said to you.
3. Insert the SIM into your mobile device. If the SIM card is not already in your phone, put it in now.
   • To insert the SIM into your device, remove the back cover and the battery of the device. Insert the SIM card with the gold chip facing down. Put the battery back in and close with the back cover.
4. Turn on your device. Your SIM should now be activated!

Activate Online

1. Access your Verizon wireless online account. Visit the url verizonwireless.com/myverizon. Sign into your account.
2. Choose the device you are activating. Find the side menu on the left side of your Verizon account page. Click on the link that says "activate or switch device." If you have multiple lines on your account select the device you are replacing.
3. Verify your device. Compare the order number and location code online to the codes on your customer service receipt included with the device upon purchase.
4. If your replacement device is new and doesn't have service click on "Activate device". Identify your new device as either a device you have previously used with this account, or a device you have not used with this account. This can be a new device, or a previously used device that is not showing up in the device options. Click next.
   • If it is a device you have previously used, select the device from the device history and verify that the device ID matches the device you are using.
   • If this is a new device, you will be prompted to enter the device ID. If you do not know the device ID follow one of the links directly below with instructions on how to locate the ID.
5. Enter SIM information. You will be asked whether or not you have a SIM card. If for some reason you do not click "send me a new SIM card" and follow the instructions. Otherwise, click "I have an existing SIM card" and enter your SIM card. Click next.
6. Back up your contacts. This is an optional step but highly encouraged if applicable. If you choose to do so simply follow the instructions. Otherwise click next. Once the back up is complete you will redirected to the final activation page.
7. Complete your activation. Follow the additional steps on the page to complete your activation.
8. Restore your contacts. If you backed up your contacts you can restore them on your new device by clicking the link "restore instructions for your new device" and follow instructions.
9. Congratulations on activating your SIM card!

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