Check Voicemail

Voicemail is a system that records phone messages from callers for later playback. Most people have voicemail accounts through their cell phones or land line phones, but things can get a little complicated when you don't have access to a phone or if you recently switched voicemail systems.

Steps

Checking Your Voicemail on a Cell Phone

1. Access your digital voice mailbox through your smartphone's touch screen. On an iOS phone, tap on the Phone application and then look for a square in the bottom right hand corner of the screen that reads Voicemail. Tap this button and your voice messages will appear on the screen. Click on any of the messages and press Play to hear the message. On an Android phone, a voicemail icon will appear at the top left of your screen in the Status area if you have an unread voicemail. Swipe your finger down from the top of the screen to view your notifications and then press New Voicemail. Your phone will dial the voice mailbox.
2. Call your cell phone by typing your own number into the phone and then enter your pin or pass code when prompted. If you don't have it memorized, you may have to look it up. Many phones have your cell phone number saved in the contacts automatically as 'Me'. On an iOS smartphone you can look up your phone number by going to the Settings app and then clicking Phone. For Android, press Settings, About Phone, and then Status. Your phone number will be listed here.
   • Voicemail can sometimes be locked for privacy reasons but the code should be something that you created. Once you have verified your identity, you should be allowed to access to your voicemail.
   • Contact your specific cell phone provider if you are unable to remember your code. They might be able to reset it for your over the phone and help you with any other problems. Conducting an internet search for your particular provider should bring up a customer service number to call.
3. Push the asterisk (*) or pound (#) key and then press the call button to call your voicemail. In some cases, you might not need to press the call button but you usually will have to listen to an automated greeting before you can hear your voicemail.
   • Check to make sure that the asterisk or the pound keys are the correct buttons to press. Which key to press and when to push can depend on your cell phone provider. For most cell phone companies, it's often one of these buttons. Try both, and if neither of them work than visit the website of your phone company or call customer service.

Checking Your Home Phone Voicemail

1. Call your Comcast, XFINITY, or cable phone voicemail by dialing *99. Keep in mind that this only works if you are calling from your home phone. You will then enter your password and have access to your voicemail. Some modern phones allow you to just click the voicemail button on your machine and then enter your password.
   • If calling from a phone not associated with your voicemail, dial your home phone number first and then hit the pound (#) key when the automated greeting starts. Enter your password at the prompt and you should be allowed access to your voicemail.
2. Check your AT&T home phone voicemail by dial *98 from your home phone. Enter your password followed by the pound (#) key and then you are all set.
   • If you are checking voicemail away from home you can enter the AT&T Service Access number (1-888-288-8893). You will enter your ten digit home phone number followed by your password, and then from there all you have to do is follow the prompts over the phone and you are good to go.
   • Either press 9 at the start of your greeting, or press pound (#) when you finish entering your access and home numbers. Enter your pass code. This should allow you access to your voicemail.
3. Check your Vonage Home Phone Voicemail by dialing * 1 2 3 followed by your pin number. Once you reach your mailbox, press 1 to listen to new messages. If you are calling from a phone that is not associated with the voicemail, first dial the 11 digit Vonage phone number for the voice mailbox you want to check and then follow the same steps.

Checking Voicemail on the Internet

1. Visit XFINITY Connect online if you are an XFINITY customer and sign in with your User ID and password. Choose the email tab, click on Voice & Text, then click on Voice. From here you will have access to all your voice messages right from your computer.
2. Navigate to the Verizon Call Assistant webpage if you are a Verizon customer. You will want to enter your username and password. Don't be surprised if the website prompts you to authorize Verizon to access your phone records. Once you have authorized Verizon you can choose Calls and Messages from the left hand tab before clicking Voice Mails to access your messages.
3. Download the AT&T Voicemail Viewer app to your smartphone if you are an AT&T Customer. This allows you to forward your voice messages to your email.
4. Go to the Cox Mobile Phone Tools web page if you are a Cox Mobile customer. Enter your username and ID and then press the messages tab. All your voice messages will be right there.

Tips

• Call customer service if you have any problems or have a digital home phone service not listed in this article.
• Try to apply the same process to your own phone service if it is not listed in this article. Sometimes the processes are very similar.

Related Articles

• Call Your Voicemail
• Make a Voicemail Greeting
• Activate Voicemail on a Blackberry
• Check Voice Mail on a Cell Phone

Sources and Citations

Es:revisar tu correo de voz

It:Controllare la Segreteria Pt:Checar o Correio de Voz De:Sprachnachrichten abhören

See also

• Make Signal Your Default Text Messaging App
• Leave an Appropriate Phone Message
• Leave a Voice Mail Message
• Check Voicemail from Another Phone
• Leave the Perfect Voicemail Message
• Activate Call Forwarding
• Turn Off Voicemail
• Make a Voicemail Greeting
• Call Your Voicemail
• Disable Youmail

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