Record a Call on Google Voice

To record a call on Google Voice, you will need to enable this function in the settings menu. Once the function is enabled, you can record calls by pressing 4 on your handset.

Steps

Enabling the Call Recording Option

  1. Go to Google Voice.
  2. Click the Settings icon. This icon will be on the top right of the screen and resembles a gear.
  3. Click on Settings.
  4. Click on Calls.
  5. Select the checkbox next to “Call Options.”

Recording a Call

  1. Receive the call on your Google Voice number.
  2. Press 4 on your phone handset. You can press 4 at the time of taking or during the call.
  3. Listen to the automated "Call recording on" message. This will play for all parties on the phone.
  4. Continue talking as your call is recorded. Press 4 again at any time to end the recording. A copy of the recording will be saved in your Google Voice inbox.
    • Hanging up will also end the recording.

Tips

  • It is illegal in some jurisdictions to record a call without informing the other party the call is being recorded. The automated "Call recording on" notice serves this notification purpose.

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Sources and Citations

Google Voice help

  • US law on recording calls - US Federal law allows recording provided there is consent of one party to the call, but see this guide to taping calls in all US States.
  • Australian law on recording calls - Telecommunications (Interception) Act 1979 (the person being recorded must know you are recording or it is illegal) - see the Office of the Privacy Commissioner.

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