Stop Unwanted Phone Calls

One of life's great annoyances is getting an unwanted phone call at 8:00 on a Sunday morning or right when you sit down to dinner. In recent years telemarketers have stepped up their game, resulting in thousands of complaints to the The Federal Communications Commission (FCC), USA. So how can you put an end to unwanted calls once and for all? Ideas for American readers are provided below; some of the ideas are also applicable no matter where you live.

Steps

Stopping Calls at the Source

  1. Get on the Do Not Call Registry. This registry, which is for United States residents, lists telephone numbers and the owners of those numbers that refuse to receive unsolicited calls by telemarketers. Register your telephone number by calling (888) 382-1222 or online at www.donotcall.gov.[1]
    • This list was set up by the Federal Trade Commission in 2003 and can reduce the amount of unwanted telemarketing calls by approximately 80 percent.
    • Some types of organizations are not under obligation to pay attention to the Do Not Call Registry. They include:
      • Calls from organizations with which you have established a business relationship
      • Calls from organizations you've previously given written permission to call you
      • Calls that are not commercial or do not include unsolicited advertisements
      • Calls from tax-exempt non-profit organizations[1]
  2. Call your phone company and request to speak with the "annoyance department." This specialized department can place a trap on your line that inhibits specific callers from contacting you.
  3. Put your phone number on specific company do-not-call lists. If you're routinely getting calls from the same annoying companies, you can tell the telemarketers to remove your name and number from their calling list. The Federal Communications Commission (FCC) requires that your number be removed from the requested company lists for 5 years.
  4. Use a search engine to find out who's calling. If you're not sure of the source of a certain number that pops up, do a search to find out. Entering an unknown number in a search engine may give you some hints about its owner. Many online report services also allow you to report and share your experience with other users.

Blocking Calls to Your Phone

  1. Install a call-blocking app on your cell phone. Even though telemarketers are supposed to reveal their phone numbers, many don't Blocking unknown calls is a good way to screen out the callers you don't want to hear from. If you're using an iPhone or Android, there are apps that automatically block calls from hidden numbers.
    • Blacklist call is the fastest and most intuitive app for Androids to automatically block SPAM calls from annoying telemarketers.
    • Call Control is the most popular app for Androids to block telemarketers.
    • Call Bliss is the most popular app for iPhones to block calls from unknown numbers.
  2. Change your phone settings. Androids and iPhones both have settings that allow you to only get calls from the people you want. The drawback is that if an organization or person you actually want to hear from has an unknown number, you won't get the call. If you get an inordinate number of unknown calls from spammers every day, this might be a good option.
    • You can set your Android to Privacy Mode so you only get calls from people you preapprove from your contacts list.
    • Use Do Not Disturb on your iPhone. You can silence calls from everyone except for those selected from your contacts list.
  3. Get call trapping. Call trapping services are paid services that force the caller to show the number from which they're calling. TrapCall is the most popular service, and works with iPhone and Android (but not landlines).[2]
  4. Subscribe to custom calling services for your landline. Your phone company provides a range of call blocking and screening services. These types of services come with a monthly fee. Call your phone company to see what options are available to you. Services such as Call Screen, Priority Ringing and Call Return are ordinarily available in most states.
    • Call Screen can be set up to block calls from specific numbers by sending that caller to a pre-recorded message telling them that you will not take their call.
    • Priority ringing allows you to set up special ring tones for individual numbers so you know without looking at your phone if you want to answer it.
    • Call Return allows you to call the last person who called you even if their number came up as "private" or "unavailable."
  5. Buy an inbound call blocker for your landline. Inbound call blockers require the caller to punch in a code to reach you. This will stop calls from all callers who do not possess your personal code. While this might make it a hassle for friends, family and acquaintances to reach you, it might be worth it if you're being constantly harassed by solicitors.



Tips

  • Don't text or call back. If you text them (if they're hackers) they'll get into your phone. And if you call them, they'll keep on calling you.
  • Be courteous to your phone company about the unwanted calls you receive. It isn't the phone companies fault, and they will be much more willing to aid in stopping unwanted calls if you are polite.
  • If you are called by a human, just ask that person his or her business address. This ends the call about 95 percent of telemarketers and 100 percent of fraudulent calls.
  • If you are called by a machine, just press the number 1 of your dial until the other party hangs up.

Warnings

  • If the unwanted call fits the definition of harassment, such as the caller is calling repeatedly and using language that is either inappropriate or threatening, call the authorities to file a formal report.
  • Be careful when using the Call Return service, as the person you are calling may be hostile if they didn't expect to be confronted about sending unwanted calls.
  • An inbound call blocker blocks anyone without a special code from calling you. This means that emergency calls might be blocked.

Related Articles

  • Stop Telemarketing Calls
  • Remove Yourself from Telemarketing Lists (UK)

Sources and Citations