Cancel a Paid Pandora Subscription

If you would like to cancel your Pandora One subscription, you can do so using the same platform you used to sign up. If you signed up through iTunes, for example, your subscription must be canceled through iTunes. The cancellation process is slightly different depending on the program, but it’s a straightforward process and should only take a few moments.

Steps

If You Signed Up at Pandora.com

1. Sign into your Pandora account at Pandora.com. You will need to complete this step using a computer.
2. Click your name at the top right corner of Pandora, then select “Settings.” If you don’t see your name, you will see your e-mail address—you will find “Settings” in there.
3. Click “Billing” on the left side of the screen. If you don’t see a “Billing” option, you are logged into the wrong Pandora account, or you did not sign up for Pandora on the website.
4. Select “Cancel Subscription.” A confirmation window will appear.
5. Enter your password and then click “Submit”. Follow the remaining prompts to cancel your account. The cancellation will take effect at the end of the current billing cycle, and you will continue to have access to Pandora One until then.

If You Signed Up in iOS

1. Launch the App Store. If you signed up for Pandora using your iPhone, iPad, or iPod, this method will help you cancel your subscription.
2. Select “Featured” from the bottom menu. This is just a quick way to get to some deeper settings.
3. Scroll to the bottom and tap your Apple ID. This is the username you use to sign into Apple products.
4. Tap “View Apple ID.” A pop-up will appear, requesting your Apple ID password.
5. Enter your password, then tap “OK.” Enter the password for your Apple ID to access the Account Settings screen will appear.
6. Tap “Manage” under “Subscriptions.” Now you will see a list of your subscriptions.
7. Select “Pandora Radio” from the list.
8. Toggle the switch next to “Automatic Renewal” to the “Off” position. This will make the cancellation effective at the end of the billing cycle. You can continue to use Pandora One until then.

If You Signed Up with Google Play on an Android

1. Launch the Play Store app on your Android device. You’ll have to use an Android device to cancel your subscription if you signed up with one.
2. Tap the ≡ menu, then select “Account”.
3. Tap “Subscriptions”. A list of your subscriptions will appear.
4. Select “Pandora One” and then select “Cancel.” Follow the remaining prompts to complete the cancellation. The cancellation will take effect after the current billing cycle ends.
   • If you are unable to cancel the account, see Google Play’s Support site .

If You Signed Up Using Amazon Market for Android

1. Open the Amazon Appstore. If you signed up using the Amazon Market, this is also where you will cancel your subscription.
2. Click “Subscriptions” in the Appstore menu. You will now see the “My Subscriptions” screen.
3. Select “Pandora One Subscription” from the “My Subscriptions” screen.
4. Switch “Auto-renewal” to the off position. Turning off Auto-renewal cancels your Pandora subscription. Because you are paid through the current billing cycle, you’ll still have access to Pandora One features until the cycle ends.
   • If you encounter any issues cancelling your account, contact Amazon technical support through their website.

If You Signed Up through Amazon Market for Kindle Fire

1. Select “Apps” on the home screen. If you signed up for Pandora on your Kindle Fire, cancelling your account should be done from the Store app.
2. Select “Store.”
3. Click “My Subscriptions” in the “Store” menu. A list of your subscriptions will appear.
4. Select “Pandora One Subscription” from the “My Subscriptions” screen.
5. Switch “Auto-renewal” to the off position. Your Pandora One account will deactivate at the end of the current billing cycle.
   • If you encounter any issues cancelling your account, contact Amazon technical support through their website.

If You Signed Up Using Roku

1. Open the Pandora channel on your Roku player. You can cancel your Pandora account right from your Roku. Have your Roku remote control ready.
2. Press the Options button on the Roku remote control.
3. Choose “Manage Subscription.” Only choose this option if you’re already paying for your Pandora One subscription. If you’re canceling a trial subscription, select “Cancel Pandora One free trial” instead.
4. Select “Cancel Subscription,” then confirm the change. Your subscription is paid through the end of the current billing cycle, so you’ll be able to use it through then.
   • If you have trouble canceling your Pandora subscription through Roku, call Roku support at 1-888-600-7658.

Tips

• To view the expiration date for your Pandora One subscription, visit http://www.pandora.com/account/info.
• If you want to request a refund from Pandora, send them an email at Pandora-support@pandora.com with the subject “Auto Renewal Refund”. Refunds are not guaranteed.

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• Cancel Email Subscriptions
• Ban an Artist on Pandora
• Buy Music Playing on Pandora
• Restore Banned Artists on Pandora
• Get Music off Pandora

Sources and Citations

See also

• Ban an Artist on Pandora
• Remove Ads from Pandora
• Access Bookmarks on Pandora
• Get Music off Pandora

What links here

• Cancel Email Subscriptions