Manage Conflict at Work Place

What is Conflict Management? Conflict management involves implementing strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict at a level equal to or higher than where the conflict is taking place.

Steps

  1. Develop strategies before the conflict occurs.
  2. If it is interpersonal or procedural, move to quickly manage it.
  3. Remember that conflict is emotional
  4. React, without blame, and you will learn through dialogue.