Manage Conflict at Work Place
What is Conflict Management? Conflict management involves implementing strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict at a level equal to or higher than where the conflict is taking place.
Steps
- Develop strategies before the conflict occurs.
- If it is interpersonal or procedural, move to quickly manage it.
- Remember that conflict is emotional
- React, without blame, and you will learn through dialogue.