Set up and Use Email With the iPhone 4

This article teaches you how to add an email account to your iPhone 4, as well as how to use the Mail app to send emails. Since the iPhone 4 uses iOS 7, this process for setting up and using email will also work for any other iOS 7 device.

10 Second Summary

1. Open Settings.
2. Tap Mail, Contacts, Calendars.
3. Tap Add Account.
4. Tap an email service.
5. Enter your login information.
6. Choose apps to synchronize with email.
7. Tap Save.

Steps

Adding Accounts

  1. Open Settings. It's a grey app with gears on it, typically found on the Home Screen.
  2. Scroll down and tap Mail, Contacts, Calendars. It's about a third of the way down the "Settings" page.
  3. Tap Add Account. You'll see this option near the top of the page.
  4. Tap an email service. The email service you tap here should correspond to your email address' provider:
    • iCloud - Use this for your Apple ID (e.g., "yourname@icloud.com").
    • Exchange - For use with Sync-Your-iPhone-with-Microsoft-Exchange email addresses.
    • Google - For Gmail addresses.
    • Yahoo! - For Yahoo addresses.
    • Aol. - For AOL addresses.
    • Outlook.com - For Hotmail, Live, and Outlook accounts.
    • Other - If your email provider isn't listed here, use this option to manually add your email address. You'll need to tap Add Mail Account after doing so to proceed to the next step.
  5. Enter your email address and password. While this process will visually vary based on your selected provider, you'll enter your email address and then your password in the aptly labeled fields.[1]
    • If you selected "Other" as your service, you will need to enter your outgoing and incoming mail servers. You can find this information on your mail service's support page.
    • For "Other" accounts, you will also need to tap IMAP or POP at the top of the screen. If your service supports it, choose IMAP for more features and better cross-device syncing.
    • You may need to verify your email account after entering the information by entering a code texted or emailed to you by your selected service.
  6. Sync iPhone apps with your Mail account. Sliding the switch next to an option right to the "On" (green) position will allow synchronization between your email account and the selected app. Depending on your chosen email service, you'll see a combination of the following options:
    • Mail - Allows your added email address to load mail in the iPhone's Mail app. Make sure this option is green.
    • Contacts - Allows your email address to retrieve contacts from your iPhone's Contacts app.
    • Calendars - Lets events scheduled within the Mail app for your account show up in your iPhone's Calendar.
    • Reminders - Grants the Reminders app access to the Mail app so that you can schedule alerts for meetings or events planned in Mail.
    • Notes - Allows you to store documents made in Notes on this specific account. If you delete this account from the phone, notes stored on the account will be deleted as well.
  7. Tap Save. It's in the top-right corner of the screen. Doing so will add your account to the iPhone's Mail app.
  8. Wait for your mail to sync. Depending on how many accounts you are adding and how many messages need to load, this could take several minutes. Once your account's mail finishes getting added to your iPhone's Mail app, you'll be ready to use the account in question.

Checking your Email

  1. Open Mail. It's a blue app with a white envelope icon on it. If you haven't changed the Mail app's location, it will be on the dock at the bottom of the Home Screen.
  2. Review your inbox. If the account you're using is the only email account you've added, opening Mail will take you straight to the inbox; otherwise, you'll first have to tap Inbox beneath your account's heading (e.g., Gmail).
    • You can also tap the "Back" button in the top-left corner of the screen to view your email options (e.g., Inbox, Sent, and Trash).
  3. Browse through your emails. Do so by swiping up to scroll down through the emails here.
    • Emails are sorted in the order in which you received them, with the most recent email being at the top of the inbox.
  4. Pinch the screen in and out to adjust the zoom. The open email text may appear small to you. Enlarge it by touching the screen with two fingers and spreading them apart. To scroll about the screen, slide your finger in the direction you want to go. To resize a column of text to fit the screen, double-tap the text.
  5. Add an email sender or recipient to your contact list. To do so, first tap the message and, if necessary, tap Details to see the recipients' or senders' names. Then, tap the desired name or email address. This will bring up a contact screen where you can either tap Create New Contact to make a contact profile for the user, or tap Add to Existing Contact to select a contact.
  6. Reply to an open email. To reply, tap the left-facing email at the bottom of the screen on an open email, tap Reply, and type in your message. Tap Send in the top-right corner of the screen when you're done.

Composing and Sending Email

  1. Tap the "Compose" button. This icon, located in the bottom-right corner of the screen, resembles a pencil writing on paper. After doing so, the New Message screen will appear, and the cursor will be in the "To:" field.
  2. Add a recipient. Type a name or email address into the "To:" field. If you type a person's name, the iPhone will attempt to match a contact that you have stored.
    • Alternatively, you can tap the blue + to browse your contact list.
  3. Select copies and blind copies. Tap "Cc/Bcc/From" if you want to copy or blind copy the message to others, or change the account you send the message from. If you have more than one email account you can tap the "From" field to change the account you want the email to be sent from.
  4. Enter a subject. You'll do so in the "Subject" field, which is directly below the "Cc/Bcc:" field.
  5. Type in your message. You can tap Return to move from one field to another, or you can simply tap the white space below the "Subject" field.
  6. Tap Send to send the message. It's in the top-right corner of the screen; most emails will send immediately.

Viewing and Sending Attachments

  1. Open an attached file. The iPhone supports a large variety of file types, including images, videos, documents, music files, PDFs, and more. To view an attached file, tap the attachment to open it in Quick Look.
    • You may need to download the attachment first by tapping the down arrow button if it appears at the end of the message in a dotted box with the document name.
  2. Attach a file to an email. Files need to be attached from the apps that open them, so this process will vary. To attach a file:
    • Open the file in its app. For example, to attach an image, open it in your Photos app.
    • Tap the "Share" button. This looks like a box with an arrow coming out of it; it's usually in one of the corners of the screen.
    • Select Mail from the list of options.
  3. Compose and send your message. Your file will be attached to the email. It may take a few moments for the email to send if the file is large.
    • Attachments have a maximum size of 25 megabytes.

Troubleshooting Mail Problems

  1. Check your connection. You must have a cellular data or wireless internet connection in or to send or receive email messages. If you don't have a cellular data plan, you can log into a wireless network to send and receive emails.
  2. Open your account in the Settings app. To do so, open Settings, tap Mail, Contacts, Calendars like you did when setting up the account, and then tap the account you need to troubleshoot.
  3. Ensure that your login details are correct. Make sure that you've typed the correct email address and password for your chosen account. Most email services use case-sensitive passwords.
  4. Double-check the incoming and outgoing server. If you are using an "Other" email account, incorrect server settings could be preventing your from sending or receiving email messages. Check that all the server information is entered correctly.
  5. Switch your email service from POP to IMAP. If your email service supports it, consider switching from a POP account to an IMAP account. This will provide a much more stable sync environment for your emails, preventing you from losing messages on different devices.
    • The process of switching mail types varies depending on the service, but can usually be found on your account settings page. Not all services support changing account types.
    • You may need to reenter your account information on your iPhone when changing account types.

Tips

  • If you don't want to see the red numbers (also known as "Badge Notifications") on the Mail app that signify unread email, you can disable them from the Mail tab in the Notification Center section of Settings.

Warnings

  • As of March 2017, you probably won't be able to use the majority of apps related to email (e.g., the Gmail app) due to the iPhone 4 not being able to run the latest version of iOS.

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Sources and Citations