Delete an Amazon Account

This article teaches you how to permanently delete an Amazon account. You can't delete your Amazon account from within the mobile app.

Steps

  1. Go to the Amazon website. If you're already logged in, doing so will open your Amazon home page.
    • If you aren't logged into Amazon, hover the cursor over Account & Lists, click Sign in, enter your email address and password, and click Sign in.
  2. Make sure you don't have any outstanding orders or transactions. If you're supposed to be shipping or receiving merchandise, you'll need to wait until they've been completed to close your Amazon account.
    • You can cancel pending orders by clicking Orders near the top-right corner of Amazon's Home page, clicking Open Orders at the top of the page, clicking Cancel items to the right of the order, and clicking Cancel selected items on the far-right side of the screen.
  3. Click Help. It's at the bottom-right of the page in the Let Us Help You section.
  4. Click Need More Help?.' It's at the bottom of the "Browse Help Topics" section on this page.
  5. Click Contact Us. This option is in the top-right side of the "Browse Help Topics" section.
  6. Click Prime or Something Else. It's in the top-right corner of the "What can we help you with?" section on the "Contact Us" page.
  7. Click <Please make a selection>. This box is toward the bottom of the screen, beneath the "Tell us more about your issue" heading. Clicking it will invoke a drop-down menu.
  8. Click Account settings. It's near the top of the menu.
  9. Click the second <Please make a selection> field. It's below the first one. Clicking this box will also prompt a drop-down menu.
  10. Click Close my account. Doing so will prompt a third section to appear below this field with the following contact options:
    • E-mail
    • Phone
    • Chat
  11. Click a contact option. Depending on the option you choose, your next steps will vary:
    • E-mail - Type in a reason for deleting your account, then click Send E-mail below the email field.
    • Phone - Type in your phone number in the spaces provided next to the "Your number" heading, then click Call me now.
    • Chat - Wait for a customer service representative to come online, then tell them you'd like to close your account.
  12. Wait for your account to be deleted. Your account will be closed within the time frame presented to you by the Amazon representative to whom you speak.

Tips

  • After deleting your existing Amazon account, you can create a new account later using the same information.
  • Check your bank account information connected to your Amazon account before closing. After closing your account, your pending credit will be sent to your bank address if it is valid.
  • If you are a Kindle publisher, download and save your Kindle contents before closing your account. You won't have access to these contents after you delete your account.

Warnings

  • There is no way to delete your Amazon account through Account Settings.
  • Once your Amazon account is deleted, it can no longer be accessed by you or by any other parties affiliated with Amazon, such as Amazon Sellers, Amazon Associates, Amazon Payments, and more. If you want to use Amazon at any time in the future after you have deleted your account, you must create a new account.[1]

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Sources and Citations

  1. ↑ http://www.amazon.com/gp/help/customer/display.html?nodeId=565164
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