Place an iPhone Call on Hold
No matter what carrier you use, you can mute the caller on your iPhone so that they can't hear what you're doing. If you're using a GSM carrier like AT&T or T-Mobile, you can place a call on hold, which mutes both ends and allows you to place another call. You can also set up conference calls by bringing in multiple lines.
Contents
Steps
Muting a Call
- Start or receive your call. You can mute a call once you're in it. Place or receive a call like you normally would.
- Tap the "Mute" button while in a call. You'll see this button when you pull your iPhone away from your face. Tap it to mute your iPhone's microphone.
- Tap the Home button to switch to your Home screen. This will allow you to check other apps on your iPhone, such as the Calendar. When you're done, tap Home again to return to the call screen.
- Tap the "Mute" button again to unmute the call. This will turn your iPhone's microphone back on.
Placing a Call on Hold
- Start or receive your call. If you're on a GSM network such as AT&T or T-Mobile, you can put the call on hold instead of just muting it. This will not work on CDMA networks like Verizon or Sprint.
- Tap and hold the "Mute" button while in a call. If you hold the Mute button for a few moments, you'll put the call on hold instead of muting it. This will turn your microphone off as well as turn the speaker off.
- Tap the Home button to use other apps. This will return you to your Home screen, allowing you to access other apps such as your Calendar. Tap Home again to return to the call screen.
- Tap the "Hold" button to take the call off hold. This will return you to the regular call.
Tips
- If you are using iOS 7 or a later operating system, you can also switch back to the Home screen by tapping the Home button on the device while the caller is on hold. To return to the phone call, just open the phone app again.
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