Put an iPod Into Disk Mode
When troubleshooting an issue with your iPod, it's sometimes helpful to manually put it into Disk Mode.
Contents
Steps
Using iPods With a Click Wheel
- Before placing the iPod into disk mode, you should verify that it is charged.
- Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
- Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
- When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
- Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect".
Using iPods Without a Click Wheel
- Before placing the iPod into disk mode you should verify that it has a charge.
- Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
- Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, then release them. This resets iPod. When you reset iPod all your music and data files are saved, but some customized settings may be lost.
- When the Apple logo appears, immediately press and hold the Previous and Next buttons until the Disk Mode screen appears.
- Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect".
Tips
- If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
- If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
Warning
- To return it to its normal operating state, you will have to reset iPod.
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