Sync Your iPhone with Microsoft Exchange

This article teaches you how to add your Microsoft Exchange account to your iPhone's Mail app.

10 Second Summary

1. Open Settings.
2. Tap Mail.
3. Tap Accounts.
4. Tap Add Account.
5. Tap Exchange.
6. Enter your Exchange account information.
7. Enable or disable components of Exchange.

Steps

Adding Exchange to your iPhone's Mail App

  1. Open your iPhone's Settings. It's a grey app with gears on it. You'll likely find this app on the Home Screen.
  2. Scroll down and tap Mail. This option is roughly one quarter of the way down the page.
  3. Tap Accounts. It's at the top of the "Mail" page.
  4. Tap Add Account. You'll see this option at the bottom of the list of accounts that are synchronized with your iPhone's Mail app.
  5. Tap Exchange. It's near the top of the page. Tapping this option will open an "Exchange" form for you to fill out.
  6. Enter your Exchange account details. These will include the following information:
    • Email - Your Exchange email address.
    • Password - Your Exchange email password.
    • Description - Optional summary of the account's purpose.
  7. Tap Next. It's in the top-right corner of the screen.
  8. Enter your Exchange server information. If you don't have access to this information, you'll need to contact your system administrator for the details:[1]
    • Domain - The name assigned to the Exchange server by your company.
    • Username - The username assigned to you by your company.
    • Password - The password for your Exchange account.
  9. Tap Next.
  10. Enable or disable components of Exchange. You'll do so by sliding each option's switch right to enable it (the option will turn green) or left to disable it (the option will turn white). You can synchronize the following options:
    • Mail
    • Contacts
    • Calendars
    • Reminders
    • Notes

Accessing Exchange on iPhone

  1. Open Mail. It's a blue app with a white envelope on the front.
  2. Scroll down to the "Exchange" section. Its location on the "Mailboxes" page may vary depending on the other email accounts you have synchronized.
    • If Mail opens to an inbox (e.g., Gmail or iCloud), first tap the "Back" button in the top-left corner of the screen.
  3. Tap Inbox. It's directly below the "Exchange" heading. Doing so will take you to your Exchange inbox, where anything you've synchronized will be listed.

Tips

  • If you're having trouble getting Exchange to synchronize with your iPhone, talk to your company's system administrator to ensure that your information is correct.

Related Articles

Sources and Citations

  1. ↑ https://support.apple.com/en-us/HT201729
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